Please check your spam/junk folder, if you do not find the ticket email in your inbox. Please add "firstname.lastname@example.org" to your safe-sender's list to avoid such cases in the future.
Your e-ticket will need to be presented at the time of travel, so kindly take a printout of the same. You may review the status of your purchase, print your e-ticket and cancel your booking by visiting the My bookings or
Cancellation section in http://www.hanstravel.in/, using your PNR.
We recommend you print this page for your personal records.
Use your PNR no for all communication you have directly with about this booking.
Use your PNR no for all communication with Hans Travels about this booking.
Your PNR No serves as confirmation of your ticket status.
Carry a print out of this e-ticket and present it to the bus counter at time of check in.
Carry photo identification, you will need it as proof of identity while checking in.
Web fare rules
All times indicated is IST (Indian Standard Time).
Most of the tickets can be cancelled online. However, there are some tickets that can only be cancelled through our call center.
However please note that the cancellation fee and cancellation period may differ for specific bus services
Reporting time is 15 minutes before scheduled departure. Guests are advised to reach well in-time.
Fees and schedules are subject to change without notice.
Hans Travels will not be liable in any way for the delay / cancellation / diversion / unsatisfactory service by the respective operator.
Hans Travels does not provide hotel accommodation / meals / transportation in case of delay / cancellation / diversion.
Hans Travels highly recommends that you remove all valuables (cameras, jewelry, money, electronics, perishables, etc.) and medication from your luggage. In case, the passenger decides to carry any valuables against the above advice; they will do this at their own risk and shall not hold Hans Travels responsible for any pilferage / damage / etc. to such valuables.
Hans Travels assumes no liability for wear and tear to luggage.
Any guest with medical condition or history will travel at his / her own risk and consequences.
Hans Travels Cancellation Charges
Partial cancellation is not allowed.
Note: Extra 5% cancellation charge would be levied during the refund process.
Hans Travels Helpline (7AM to 11PM): Indore | 9753123000